At ShopQuick, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.
1. Returns
- You may request a return within 7 days of receiving your order.
- Items must be unused, unwashed, and in original packaging with tags attached.
- Certain items like cosmetics, innerwear, or customized products are non-returnable for hygiene reasons.
2. Refunds
- Once we receive your returned item and inspect it, we will notify you of the status of your refund.
- If approved, your refund will be processed to the original method of payment within 5-7 business days.
- Shipping charges (if any) are non-refundable.
3. Exchanges
- We offer exchanges only for damaged or defective items. You must notify us within 48 hours of delivery.
4. Cancellations
- Orders can be canceled within 2 hours of placing them. After that, cancellation requests may not be accepted if the order is already processed.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at: